Shipping policy

Last Updated: June 15, 2026

At Trooper Nutrition, we aim to deliver every order with precision and speed from our fulfillment facilities within the United States.

1) Order Processing

Orders are typically processed within 1–3 business days after payment is confirmed.

Processing times may be longer during new product launches, major sales events, holidays, severe weather events, or other circumstances outside our reasonable control.

2) Shipping Method & Delivery Time

Orders are shipped using carrier services selected by our fulfillment provider.

Estimated delivery is 3–5 business days after processing, depending on your location.

Shipping times are estimates only and are not guaranteed.

3) Shipping Rates

Free standard shipping on all orders within the United States.

4) Shipping Restrictions

We currently ship only to addresses within the 50 United States.

We do not currently ship to U.S. territories (including Puerto Rico, Guam, American Samoa, the U.S. Virgin Islands, and the Northern Mariana Islands) or to international destinations.

P.O. boxes are accepted where supported by the selected carrier.

At our discretion, orders over $200 may require signature confirmation upon delivery.

5) Lost, Stolen, or Delayed Packages

Once an order has shipped, Trooper Nutrition is not responsible for delivery delays caused by the carrier.

If tracking shows a package as “Delivered” but you have not received it, please contact the carrier directly to initiate an investigation or claim.

We will make reasonable efforts to assist you but cannot guarantee reimbursement, replacement, or recovery for packages that are lost, stolen, misdelivered, or marked as delivered by the carrier.

6) Damaged, Defective, or Incorrect Orders

If your order arrives damaged, defective, or incorrect, please contact support@troopernutrition.com within 14 days of delivery.

Include your order number, a description of the issue, and clear photographs of the product and packaging.

Trooper Nutrition reserves the right to request additional information or supporting documentation before approving a replacement or refund.

Once verified, we will issue a replacement or refund to the original payment method, at our discretion.

7) Returns & Refunds

Please refer to our Return & Refund Policy for complete information regarding returns, refunds, replacements, and final sale items.

8) Policy Updates

We may update this Shipping Policy from time to time. Any changes will apply to orders placed after the effective date listed above.

Trooper Nutrition is a registered DBA of Cargonox LLC, a Florida limited liability company.